Frequently Asked Questions
Small
Dimensions: 6″ diameter by 2.5″ height
Recommended Fill: Up to 3 cups with room
Capacity: 24oz capacity
Typically best for small breeds like:
Shih Tzu, Spaniels, Beagle, Corgi, Brittany, Shiba Inu, German Spitz, Pug, French Bulldog, Jack Russel and many more.
Medium/Large
Dimensions: 7″ diameter by 3″ height
Recommended Fill: Up to 5 cups with room
Capacity: 40oz capacity
Typically best for medium & large breeds like:
Golden Retriever, Boxer, German Shepherd , English Bulldog, Border Collie, Labrador, Dalmatian, Standard Poodle and many more.
All our products are made as ordered and printed just for you, so they will be put through a production process. Orders usually ship 1-3 days from the date the production process started.
Yes! We will send you a tracking number via email. In some cases, it can take up to 5 days. You can later track your Order by clicking on “Track Your Order” in the Main Menu. If you didn’t receive an email, please contact us, so we can provide you with the information, before making a Chargeback, in some cases, Emails don’t get send automatically.
Expedited Shipping 2-3 days via USPS Shipping
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can experience delays updating their site or delivering an order. If the tracking number is still not working within 4 business days then processing time policy, please contact us at contact@luckycooper.com
If you did not receive a shipping confirmation email, the email may have been directed to your spam folder. If it is not there, please reach out at contact@luckycooper.com as we may have the incorrect email on file. Make sure to include the name on the shipping information, your email, and anything else that might be helpful!
Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.
If you have any questions that are not on this FAQs page, please email us at contact@luckycooper.com